Episode 19 of the Credible Sources podcast focuses on the Academic Engagement & Support team at National University, highlighting the comprehensive services they offer to support student success at the Undergraduate and Graduate levels for all programs. The podcast draws parallels between academic and athletic success, emphasizing the importance of a support network in achieving goals. The episode underscores the vital role of the Academic Success Center (ASC), the Library, and The Commons in providing wraparound support to students at National University. These services include academic coaching, Alumni Navigators, tutoring in writing and math, and proofreading, and a full range of research support options from library staff, with a particular emphasis on connecting live to staff as well as producing an incredible curated collection of media for 24/7 access. The podcast also shares a poignant story of a homeless student seeking help, illustrating the OERCS (Open Educational Resources & Curriculum Support) team's dedication to removing barriers to education. The ASC aims to help students unlock their potential, achieve greatness, and positively impact their communities. KEY POINTS: 🎓 Introduction to the Academic Engagement and Support Team: The team collaborates to provide extensive support to students. 📚 Three Main Divisions: The Academic Success Center, the Library, and the Commons work together to offer comprehensive services. 🏫 Focus on New Students: Special emphasis on helping new students acclimate and succeed. 🧑‍🏫 Variety of Services: Includes academic coaching, alumni navigators, and tutoring in writing and math. 📖 Removing Barriers: Story of a homeless student seeking help highlights the commitment to accessible education. 🎯 Achieving Success: Academic support parallels athletic coaching in helping students reach their goals. 👩‍🎓 Empowering Students: ASC helps students unlock their potential and achieve greatness. 💡 Importance of Research: Training in research techniques is vital for student success. 🤝 Bridging Gaps: ASC’s services bridge various aspects of the student life cycle. 🌟 Transformative Impact: Support services have a lasting positive impact on students' lives and their communities.