Refund to customer by a payment

Refund to customer by a payment

05/26/2014 | 0:06:26

Learn how to refund to customer when there is an access balance in customer's account

Refund to customer by a payment

Created: 05/26/2014

0:00:00 Start : Introduction

0:00:24 Example of customer's account with negative balance

0:00:41 Customer want a refund

0:01:02 Step 1: Issue a cheque to pay off the customer

0:01:12 Click [Add GL]

0:02:37 Step 2: Issue a Debit Note

0:04:05 View customer ledger

0:04:36 View contra account in the GL

0:04:58 View customer aging report

0:05:08 Credit Note remains open item not offset yet

0:05:14 Step 3: Offset the Credit Note against the Debit Note